Telecom Analytics

Telecom industry is challenged by digital technology advancements such as IoT (Internet of Things), rise of platform-based services, progress in cloud computing and demand for improved network security. Globalization and high consumption of data related services have caused the telecom industry to be more dynamic and disruptive than ever. Identifying high net worth customers, improving and maintaining network quality; and the demand for enhanced services are constantly keeping the industry players on the lookout for effective solutions.

Case Studies

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A rapid growth of smartphone and multi-device usage has surged the volume of data that telecom businesses acquire. Telecom analytics aids in avoiding data silos and unifying the proliferated data sources (from Machine 2 Machine, IoT data to customer data), to take quick and timely decisions based on the insights gathered through telecom analytics. Businesses adopt telecom analytics for:

Effective customer segmentation and improved experience
Enhanced quality of service and cost optimization
Capacity utilization and network optimization
Downtime and break-down reduction

Our Solutions

With telecom analytics, transform your challenges into opportunities with efficiently utilizing our advanced data analytics services. Introduce ease into retaining and gaining customers, optimize your network, manage security and reduce fraud with relevant information at your fingertips.

Pricing and promotion optimization

Up-sell and cross-sell analysis

Customer lifetime value and churn analysis

Customer sentiment and affinity analysis

Revenue and demand forecasting analytics

Capacity and resource planning

Business process analytics