Turn Product Questions Into Confident Purchases.
Rudder Analytics delivers Shopping Bot-as-a-Service for Shopify, built on Claude Commerce Agents. Help shoppers find suitable products, compare options and build a cart without leaving the conversation.
SHOPIFY STORE EXAMPLE
I need a 28-liter travel pack for a 16-inch laptop, under $150.
The Everyday Travel Pack matches: 28 liters, a 16-inch laptop sleeve and a $129 price.
Add the Everyday Travel Pack.
The Shift to Conversational Shopping
AI assistants are becoming part of how shoppers research products and decide what to buy.
393%
Growth in visits to US retail sites referred by AI assistants, Q1 2026 over Q1 2025
42%
Higher conversion rate for AI-referred visits than non-AI traffic to US retail sites, March 2026
Product discovery now calls for more than filters: shoppers need answers about fit, suitability and value.
From First Question to Filled Cart
Practical guidance at each step, from choosing products to checking an order.
Shoppers describe the trip, the room or the problem. The agent turns that into a precise product search.
What should I wear for a spring trip to Iceland?
- Searched for wind and rain gear
- All in stock
Spring in Iceland means cold wind and rain. This gear keeps you warm and dry.
Gear for Iceland
- Rain Shell$149Blocks wind and rain.
- Down Jacket$189Insulates on cold nights.
- Fleece Midlayer$79Breathes on uphill hikes.
- Merino Base Layer$65Warm even when damp.
- Waterproof Boots$169Dry feet on wet trails.
- Wool Beanie$29Holds in heat.
Two to four finalists side by side, with the trade-offs spelled out.
Which backpack for my bike commute? I carry a 15-inch laptop.
- Found 3 packs for a bike commute
- Compared sleeve, weight and rain
Transit is the best fit: waterproof, light, and it holds your laptop. Everyday is heavier. Metro’s sleeve is too small.
Commuter backpacks compared
Suggests complementary products for requests like “camping with two kids” and checks the combined cost against the budget.
Weekend camping with two kids. Budget $600.
- Listed what the trip needs
- Kept the total under $600
Here’s what the kids need, plus a tent and a stove.
Family camping kit
- Tent for Four$239Sleeps the whole family.
- Kids’ Sleeping Bags ×2$138Kid-sized and warm.
- Camp Stove$59Two burners for meals.
- Kids’ Rain Jackets ×2$78Packable for sudden showers.
- Kids’ Trail Shoes ×2$70Grip on muddy paths.
Item subtotal$584
$16 under budget
Add all to cartAdded to cart
Adds the chosen size and color, adjusts quantities and keeps totals in sync with your store.
Make both rain jackets red, in size 8. Keep everything else.
- Red in size 8 is in stock
- Updated the Shopify cart
Updated both jackets to red, size 8. Everything else stays as it was.
Your cart
- Tent for FourSleeps four×1$239
- Kids’ Sleeping BagsKid-sized×2$138
- Camp StoveTwo burners×1$59
- Kids’ Rain JacketsAmber, size 7Red, size 8×2$78
- Kids’ Trail ShoesGrip on muddy paths×2$70
Retrieves order and delivery updates from your systems. Explains returns and warranties using your store policies.
Where is my order?
- Found order 4821
- Checked the delivery status
Your order shipped Tuesday and should arrive Thursday.
Can I return the tent if it’s too small?
- Read the store’s return policy
Yes, returns are free within 30 days. It also has a 2-year warranty.
Order 4821
Free returns within 30 days
2-year warranty on the tent
From the store’s policies
With the shopper’s permission, saves sizes and preferences to their profile for future visits.
Remember my shoe size, 10.5, and that I like black.
- Saved to your profile
Saved. Next time, black shoes in size 10.5 come first.
Your profile
Saved preferences
- Shoe size
- 10.5
- Color
- Black
Saved only when you ask
Shown first on your next visit
- Trail RunnerBlack, size 10.5
- Road RunnerBlack, size 10.5
- Hiking BootBlack, size 10.5
Built for Your Business. Managed by Rudder.
Your team sets the commercial priorities. Rudder Analytics shapes the approach with you, then handles the custom deployment, integrations and ongoing operation.
Claude Commerce Agents, Integrated with Shopify
Rudder Analytics builds your shopping agent using Anthropic’s Claude Commerce Agents blueprint. The agent connects to your Shopify store to find products, check availability and build carts. Rudder configures the agent to follow your store rules and manages it after launch.
shopper"28-liter travel pack, 16-inch laptop, under $150"search_products6 products returnedget_product_detailsspecs and variants for 2 finalistsgate: provenance$129 traced to a tool resultpresent_comparisontrade-offs shown side by sideshopper"Add the Everyday Travel Pack in black."gate: cart writeproduct and variant validatedadd_to_cartEveryday Travel Pack, blackcheckoutcart handed to Shopify checkout
Validated Cart Changes
Cart changes are validated against catalog results and store rules. Prices and policy answers use data returned by your systems.
Payment Through Shopify Checkout
The agent passes the cart to Shopify checkout. Payment details are collected there, outside the conversation.
Controls for Untrusted Content
Third-party text is treated as content, not instructions. Tool permissions and action limits help contain prompt-injection risks.
Deployment Around Your Stack
Hosting, Claude access and Shopify permissions are scoped to your security and data-handling requirements from the start.
From Strategy to Live Operations
Rudder Analytics combines data engineering and AI expertise for commerce brands. Each engagement starts with clear recommendations and an agreed development plan.
- 01
Assessment
Working sessions with your leadership team compare the options, costs and risks. An audit of your Shopify catalog and API access then sets the pilot category and plan.
- 02
Design & Build
Fit the agent to your stack, rules and brand voice. Test answer accuracy, cart actions and response times before launch.
- 03
Rollout & Adoption
Release to a share of traffic. Compare conversion and cart value against a control group.
- 04
Run & Evolve
Monitor errors, response times and usage costs. Review conversations, close data gaps and expand when pilot results support it.
What Leadership Teams Ask First
How is this different from site search?
Site search retrieves and ranks products. The agent adds a conversation: it asks follow-up questions, explains differences and helps build the cart. It can use your existing search engine.
Does this require AI expertise in-house?
No. Rudder Analytics guides your leadership team through each choice and handles the technical work. Your team contributes product knowledge and commercial judgment.
What does it cost to run?
Costs cover implementation, model usage, hosting and ongoing support. The assessment estimates these against your traffic, product range and integration requirements.
Is this built for Shopify?
Yes. The service is built for Shopify stores using Claude Commerce Agents. Rudder Analytics scopes the required access to your catalog, inventory, cart and orders during the assessment, including connections to other systems your store uses.
What happens when the agent is unsure?
It asks for clarification when the shopper’s request is unclear. If product details are missing or an action is outside its permissions, it explains the limitation and directs the shopper to your support team.
Does this make products visible in ChatGPT or Gemini?
No. This service assists shoppers on your own site. Visibility in external AI assistants requires separate product-feed and discoverability work.
Start Where Shoppers Need the Most Advice
Start with one product category from your Shopify store and a sample of customer questions. The assessment defines the data fixes, integrations and success measures for a focused pilot.
