Your stack, already mapped
339 platforms across 12 categories, and the operations that run on them.
eCommerce
Orders, customers, products and checkout events out of the storefront.
- Store & channel setup
- Catalogue & pricing
- Order & customer sync
- Multi-store & currency setup
- Discount, tax & refund handling
- Checkout & payment configuration
- Replatform migration
Marketplace
Channel orders, settlements and fees, mapped to one SKU spine.
- Listing & SKU mapping
- Marketplace order sync
- Settlement & fee reconciliation
- FBA versus FBM stock split
- Buy Box & stockout monitoring
- FBA replenishment
- Channel price & listing updates
- Payout matching
Wholesale & EDI
850, 855, 856 and 810 mapped into the ERP, per trading partner.
- Trading-partner onboarding
- PO, ASN & invoice flow
- Retailer compliance
- 850 / 855 / 856 / 810 document mapping
- Chargeback & exception tracking
- B2B price list management
- Dropship order routing
- Document acknowledgement feeds
Retail & POS
Store transactions and stock, consolidated with online into one position.
- Store & location setup
- Omnichannel stock visibility
- Store pickup (BOPIS)
- Store versus online revenue reporting
- Register & till reconciliation
- POS-to-ERP sync
ERP & Inventory
The system of record — item master, costing, multi-location stock, ledger.
- Multi-location inventory
- Cycle counts & transfers
- Landed costing
- Demand forecasting
- Replenishment planning
- Purchase & transfer orders
- Item master & BOM upkeep
- Sales and operations planning
- Multi-entity & subsidiary setup
Fulfilment & 3PL
Shipment events, inbound receipts and 3PL billing files in one model.
- 3PL onboarding
- Pick, pack & ship
- 3PL sync & weeks-of-supply
- Receiving & put-away
- Inbound ASN capture
- 3PL billing file checks
- Multi-3PL stock reconciliation
- Inventory-by-location feeds
Carriers & Shipping
Tracking, rate cards and surcharges allocated to order and SKU.
- Carrier & service configuration
- Rate shopping
- Invoice-to-rate-card audit
- Tracking & exception monitoring
- Zone & dimensional weight modelling
- Shipping cost per order and SKU
- Transit time & service level tracking
Accounting
Ledger, gateway payouts and bank — reconciled and consolidated.
- Payout & settlement matching
- Invoice reconciliation
- Landed cost to COGS
- Bank reconciliation
- Multi-entity consolidation
- Revenue recognition
- Gateway fee analysis
- Subscription billing
Returns & Post-Purchase
RMAs, dispositions and reason codes linked to refund and restock.
- Returns & RMA
- Disposition & restock
- Return reason analysis
- Refund-to-order matching
- Warranty & claims handling
- Return cost per SKU
CRM & Customer Support
Tickets and contacts resolved to one customer, with order context.
- Customer golden records
- Helpdesk order context
- Ticket & SLA reporting
- Contact & account deduplication
- Conversation & macro analysis
- Support cost per order
Growth & Retail Media
Spend and conversions in; audiences and customer lists back out.
- Spend & conversion sync
- Audience activation
- Blended ROAS & MER
- Campaign taxonomy & UTM governance
- Retail media network reporting
- Server-side conversion forwarding
- Contribution margin by channel
Retention & Loyalty
Campaigns, subscriber state and loyalty tiers; segments written back.
- Loyalty & rewards sync
- Segment activation
- Campaign & flow reporting
- Subscriber & consent state
- Review & UGC capture
- Suppression & deliverability
- Repeat purchase & cohort reporting
A stack review, in one call
Bring the platform list. The review names what can be read, what can be written back, and what an agent can operate.
Book a strategy call